EpiCar's Privacy Policy

Your privacy is paramount to us at EpiCar. This policy clarifies the kind of personal data we collect, our processing methods, its uses, and our commitment to ensuring it's protected. Kindly go through the policy diligently, and should you have queries, feel free to contact us using the details at the end.

Information We Collect

As you engage with the EpiCar platform, we amass particular details about you, such as:

1. Basic contact details you furnish;
2. Transaction and billing data;
3. Delivery specifics for our transportation services;
4. Records of your interaction and navigation on the EpiCar platform;
5. Publicly available details (e.g., for anti-fraud measures);
6. Data from third-party sources, including partners, analytics firms, or social platforms;
7. Communication records with our team;
8. Voluntary data you provide, like survey participation;
9. Technical data on your device and browsing habits, inclusive of cookies (refer to our Cookies Policy).

Utilization of Your Personal Data

Your data assists us in:

1. Facilitating your interaction with EpiCar in line with our Dealer Terms, including sharing your details with vehicle sellers if a bid is placed;
2. Communicating with you about our services and providing customer assistance;
3. Admin and operational purposes;
4. Collaborating with partners, transporters, and other third-parties to serve you effectively;
5. Extending promotional and marketing materials that align with your interests;
6. Business growth and refinement via data analytics.

The utilization of your data is anchored on:

1. Fulfilling our service contract;
2. Legal compliance;
3. Upholding EpiCar's legitimate business interests, ensuring they don’t infringe on your rights. When the above isn't applicable, we'll explicitly seek your permission before processing.

Data Sharing

Your data may be shared with:

1. Vehicle sellers when you place a bid;
2. Third-party service providers encompassing transport affiliates, payment processors, data storage partners, and customer management entities.

Your Rights

Being our esteemed user, you may have:

1. The right to access your data;
2. Rectification rights for inaccurate data;
3. Erasure rights under specific conditions;
4. Rights to limit data processing;
5. Objection rights to certain processing activities;
6. Withdrawal rights, if initially consent-based;
7. Data portability rights under particular conditions;
8. Opt-out rights from direct marketing;
9. The right to file a complaint with the appropriate US regulatory authority.